Elude Escape Rooms

Darren, the owner of Elude Escape Rooms, had spent eight years building his business which has now expanded to multiple sights. The puzzle solving that occurs in escape rooms takes place in a dark, moody environment to heighten the experience for customers.

Darren was primarily challenged by the inefficiency of traditional emergency lighting tests. He viewed the mandatory 90-minute discharge test as "wasteful time" and disruptive. A major pain point was the conflict between testing and operations: running tests while customers were inside his escape rooms compromised the customer experience, making traditional testing methods unsustainable.

Darren sought out a modern solution and discovered Elumen Self-Test (ST). He quickly realised it was the ideal fit for his sites, especially the smaller ones. The key feature for him was the ability to schedule testing at night after closing hours, ensuring the emergency lighting compliance could be completed without any disruption to his paying customers.

The transition was seamless. Darren found the Elumen app incredibly intuitive, noting he "figured out most of the features myself." He praised the design as "very well thought out," appreciating the many features and reliable operation. Tools like the settings template became a significant time-saver. Furthermore, Darren found the generated Self-Test report, which includes the test duration and full asset list, to be "far more professional" than what he previously received from his contractor. This provided him with greater control and confidence in his compliance records.

For Darren, Elumen ST proved to be an empowering tool that simplified complex compliance while making it more professional and less disruptive. He plans to deck out the rest of his portfolio with the system and actively recommends Elumen Self-Test to his network within the escape room community.